Ubtan – Help & Support
For 10 years, Ubtan has been delivering premium salon-grade care right to the comfort of your home. Say goodbye to traffic and long waiting times at busy salons. Book our vetted professionals to come to you at your scheduled time.
Please Note: Ubtan currently serves Guwahati exclusively. Our platform operates strictly for Women customers and all services are delivered by Women service professionals only.
📅 Bookings & How It Works
How do I book a service?
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Choose: Select your desired services and pick an available time slot.
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Confirm: Enter and confirm your home address in Guwahati.
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Relax: Our trained, verified professional arrives at your doorstep with everything they need.
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Enjoy: Sit back and enjoy premium salon care in your living room.
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Pay & Rate: Pay seamlessly after your service is complete and rate your experience!
What is your cancellation policy?
We offer easy cancellation in-app up to 6:00 PM on the day before your scheduled appointment.
Do you offer any loyalty programs?
Yes! We offer Membership benefits that grant you priority slot bookings and access to exclusive discount offers.
💅 Services We Offer
Our professionals bring a complete salon setup to you. Our current service menu includes:
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Facials, clean-ups & threading
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Haircuts, hair spa & hair color
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Manicure & pedicure
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Waxing & body care
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Body Massage
🛡️ Trust, Safety & Hygiene
Who will be coming to my home?
Your safety and comfort are our highest priorities. Ubtan is a Women-only service. Every single professional on our platform is a rigorously trained, vetted, and background-verified woman.
What are your hygiene standards?
We operate on a hygiene-first model. Our professionals utilize specialized, sealed, single-use hygiene kits wherever applicable to guarantee absolute cleanliness.
Are there any hidden charges?
None at all. Ubtan provides entirely transparent, GST-billed pricing so you know exactly what you are paying for before the service even begins.
🔐 Account & Data Privacy
How can I see my past bookings?
You can view your complete service history at any time by navigating to the In-app Booking History section in your profile menu.
How do I permanently delete my data?
If you wish to delete your account and remove your registration data, please visit our Account Deletion Page to submit an official request.
📞 Contact Our Support
Have a question about your booking or a feedback to share? Get in touch with us directly:
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📧 Email Support: connect@ubtan.in
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📱 In-App Support: Accessible via your profile menu.
